Faq

Clutchit FAQs

Frequently Asked Questions

At Clutchit, we process your order as quickly as possible and ship it through our trusted logistics partners.

Orders are generally delivered within 4–5 business days, excluding Sundays and public holidays.

Delivery times may vary depending on your location, courier availability, weather, public holidays, or circumstances beyond our control.

If your order is not delivered within 10 business days, please contact us on WhatsApp at +91 80003 27679 .

Note: Certain products may be available on a preorder basis. The expected dispatch or delivery timeline will be mentioned in the product description.

Once your order has been shipped, tracking details will be shared with you through your registered mobile number, email address, WhatsApp, or directly by our courier partner.

You can use the tracking details to check the latest status of your shipment.

Browse through our collection of clutches, purses, handbags and other accessories.

  • Select your preferred product.
  • Choose the colour or variant.
  • Click “Add to Cart”.
  • Review your cart.
  • Proceed to checkout.
  • Enter your shipping details.
  • Select your payment method.
  • Complete the payment.

If we are running a special offer, the coupon code may be displayed on our website, Instagram page, or other official Clutchit channels.

Enter the available coupon code in the coupon/discount section during checkout.

Coupon codes may have minimum order values, validity periods, terms, or product exclusions.

Yes. You can provide a different shipping address while placing your order.

Please make sure the complete address, PIN code and contact number are correct.

Once the order has been shipped, changing the delivery address may not be possible.

Once an order has been placed, it cannot be cancelled, modified, or changed.

Please carefully check your product, colour/variant, quantity, shipping address and contact information before completing your order.

Available payment options may include:

  • Credit Card
  • Debit Card
  • UPI
  • Mobile Wallets
  • Net Banking
  • Bank Transfer

Available payment methods will be displayed during checkout.

At Clutchit, we follow a strict no returns, no refunds, no exchanges, and no try-and-buy policy , except when you receive a verified damaged or incorrect product.

A continuous unboxing video is mandatory for damaged or incorrect product claims.

The video should clearly show:

  • The unopened parcel
  • The complete unboxing process
  • The product being removed
  • The damaged or incorrect item
  • The complete process without cuts or editing

Please do not send any product back without prior approval from Clutchit.

Please contact us immediately on WhatsApp at +91 80003 27679 or email .

Share your:

  • Order details
  • Registered contact number
  • Continuous unboxing video
  • Clear photographs if required

Slight variations in colour, texture, detailing or finish may occur due to photography, lighting, individual screen settings or the handcrafted nature of certain products.

Such minor variations are not considered product defects.

No. We do not accept returns or exchanges because of a change of mind, personal preference, colour preference, or if you no longer require the product.

We recommend checking the product images, videos, dimensions, material, colour and description before placing your order.

For order-related questions, product assistance or any other queries, please contact us.

WhatsApp: +91 80003 27679

Email: